Unity Bank Plc has launched an upgraded version of its Unifi mobile banking platform, Unifi version 2.3, signaling its commitment to improving customer experience and reinforcing its position in the e-business space. The update introduces several enhancements aimed at providing users with a more secure, convenient, and user-friendly digital banking experience.

The upgraded Unifi app boasts improved features, including enhanced security protocols designed to safeguard customer data and transactions. Expanded quick-action functionalities provide users with faster access to frequently used services. The update also includes improved bill payment options and an updated Nigeria Quick Response (NQR) feature to support faster and more secure QR code transactions, reflecting the increasing adoption of cashless payment methods in Nigeria.

Adenike Abimbola, Divisional Head, Retail, SME, Digital Banking & Fintech Partnerships at Unity Bank, emphasized that the upgrade is a direct response to customer feedback. "Digital banking has become an integral part of everyday life, particularly for retail customers who expect speed, dependability, convenience, and security as standard," she stated. According to her, the bank remains committed to continuous improvement of its digital channels.

The development follows Unity Bank's continued investment in its digital and security infrastructure. This investment aims to provide a secure and reliable platform for customers to conduct real-time transactions across all channels. The bank aims to ensure that customers can conduct their banking activities seamlessly, confidently, and without friction, anytime and anywhere.

With the latest upgrade to Unifi, Unity Bank is positioning itself to meet the evolving needs of Nigerian consumers in a rapidly digitizing financial landscape. This move may encourage other financial institutions to invest more in their digital infrastructure to remain competitive.